Chief Customer Officer 2.0 Biography Told through the alternating perspectives

Told through the alternating perspectives of Leo (they/them) and Jayla (she/her)

Little children will love to decorate welcome cards for their new friends

from pig hot-air balloons and wishing wells to giant grandfather clocks and horse-racing circuits

including nine new to the Second Edition

Brad Watson (1955–2020) was the National Book Award–shortlisted author of Last Days of the Dog Men

Chief Customer Officer 2.0 Biography Told through the alternating perspectivesChief Customer Officer 2. 0 gives you a proven framework that has launched and advanced the customer experience transformation in both business to consumer and business to business companies around the world. And it will take years off your learning curve. Written by Jeanne Bliss, a CCO practitioner for over twenty years, and pre eminent thought leader on the role of the Customer Leadership Executive and customer experience, this book outlines in